Funny, that…..

Posted on February 3, 2012 by KG

I’ve been having terrible trouble with my wireless pre-paid internet connection. A very angry call to Telstra, and suddenly it’s working well again. This is the second time a pissed-off call has resulted in an instant improvement.
Wabbit doesn’t believe in coincidence.

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10 Responses to Funny, that…..

  1. Darin says:
    February 3, 2012 at 14:57

    Years ago I bought some fairly large expensive hydraulic hoses from a company 300miles away across state lines.The hoses showed up with torn jackets and wire showing(supposed to be new,paid new price).
    This put me in deep s— with the customer I was working for.Called up the hose company,got an asshat on the phone,he smarted off a few times too many and basically told me to get F–ked.
    It was 11:45 on a Friday,I grabbed the hoses,jumped in my truck and drove 300 miles arriving at his front door at 3:15,ya I was a bit pissed.When I walked in and slapped the hoses down on his counter he turned white as a ghost.
    I never said a word and neither did he.He just went in the back,got me three new hoses and handed them to me across the counter.Got home and several months went by he never even cashed my check :mrgreen:

    • KG says:
      February 3, 2012 at 15:15

      :smile: :smile: Nice one, Darin. It’s real easy for ’em to be a smartass on the ‘phone, a lot harder to be a hero face-to-face.

  2. octagongrappler says:
    February 3, 2012 at 16:23

    This has happened to my parents in the coromandel peninsula 3 times this month. Telecom xtra kept crashing and a call to them and boom its back?? :shock:

    • KG says:
      February 3, 2012 at 16:28

      A bit odd, isn’t it? What really infuriates me is that it’s only ever possible to speak to some poor bugger in the Philippines, who isn’t responsible for the problem and who is probably being kept as much in the dark as we are.

  3. octagongrappler says:
    February 3, 2012 at 16:31

    LOL Yep I said nice day today really sunny. Jose from manilla said yes it is sir.

    Well it was not a nice day it was a monsoon!!!!

    I bought a Dell online 2 years ago and got a call from Prasad in mumbai telling me the same thing.

  4. Kris K says:
    February 3, 2012 at 16:35

    Talking of “face-to-face” encounters.
    An amusing thing happened today – jeez you’ll laugh, I did.

    As you know [well Kiwis and Aussies anyway] it’s the Rugby Sevens in Wellington this long [Waitangi] weekend, and today Friday kicks off with the first games. Everyone is dressing up in all manner of weird and wonderful costumes to wear to the Cake-tin [stadium]. Anyway, a chap I know had to pop down late morning to the local Postbank which just happens to be on Marion St., just off Vivian St. Anyone familiar with Wellington knows this is the red light zone come nightfall. He was waiting in line behind a large ‘woman’ in a sundress. Now clearly it wasn’t a woman; even from behind it was obvious. So this chap naturally assumed [don’t know if I would but he did] it was a guy dressed in a sundress as a woman who just happened to be on the way to the Rugby Sevens later in the day.

    So, as you would, he starts to ask the guy if he – at this stage the Indian teller starts waving his hands horizontally indicating for him to STFU – was on the way to the Rugby Sevens. The guy in the dress turns around and nonchalantly said, “Actually, I’m on my way to work”. Turns out the guy was a tranny in a dress.

    After my mate got back and told us what happened he naturally received my greatest sympathy and my stating that anyone could have made the same mistake … Yeah, riiiiiight – I gave him hell, as you would :mrgreen: :mrgreen: :mrgreen:

  6. Bill The Bunyip says:
    February 3, 2012 at 21:05

    A familiar story Mr Wabbit.
    We have had no end of hassles with Telstra and its wholly owned subsidiary Bigpond.
    The inability to even lie consistently has driven us nuts (well more nuttier than before) and we are going to get satellite internet from someone else.
    What we did find out was that they slow the Bigpond service first if the wireless network is getting a lot of traffic.
    To describe Telstra as incompetent is akin to describing WW2 as a routine Policing Action. There probably are no words to describe the utter futility of expecting Service from them or even receiving functional products.

    • KG says:
      February 3, 2012 at 21:10

      G’day Bunyip–good to see you. I detest the bastards, and the most infuriating thing about them is the way they’ve succeeded in almost totally insulating themselves from their customers. Like Australia Post, it’s almost impossible to get to talk to anybody with some real clout or expertise.
      A pox on ’em. :evil: